Before buying a used 2020 Mercedes-Benz Metris, check whether recall repairs were completed, how it scored in crash tests and what owners report most often. Ask the seller for service records covering any recall listed below.
NHTSA hasn't published 5-star ratings for this model year.
Source: NHTSA New Car Assessment Program.
No owner complaints have been filed with NHTSA for this model year.
Source: NHTSA owner complaints. Complaints are unverified reports, not confirmed defects.
| Version | City | Highway | Combined |
|---|---|---|---|
| Metris (Cargo Van) — Auto 7-spd, 4 cyl, 2.0 L, Turbo, SIDI; Stop-Start | 11.2 L/100 km (21 mpg) | 9.8 L/100 km (24 mpg) | 10.7 L/100 km (22 mpg) |
| Metris (Cargo Van) — Auto 7-spd, 4 cyl, 2.0 L, Turbo, SIDI | 11.8 L/100 km (20 mpg) | 9.8 L/100 km (24 mpg) | 10.7 L/100 km (22 mpg) |
| Metris (Cargo Van, LWB) — Auto 7-spd, 4 cyl, 2.0 L, Turbo, SIDI; Stop-Start | 11.2 L/100 km (21 mpg) | 9.8 L/100 km (24 mpg) | 10.7 L/100 km (22 mpg) |
| Metris (Cargo Van, LWB) — Auto 7-spd, 4 cyl, 2.0 L, Turbo, SIDI | 11.8 L/100 km (20 mpg) | 9.8 L/100 km (24 mpg) | 10.7 L/100 km (22 mpg) |
| Metris (Passenger Van) — Auto 7-spd, 4 cyl, 2.0 L, Turbo, SIDI; Stop-Start | 11.8 L/100 km (20 mpg) | 9.8 L/100 km (24 mpg) | 11.2 L/100 km (21 mpg) |
| Metris (Passenger Van) — Auto 7-spd, 4 cyl, 2.0 L, Turbo, SIDI | 12.4 L/100 km (19 mpg) | 10.2 L/100 km (23 mpg) | 11.2 L/100 km (21 mpg) |
Source: U.S. EPA / fueleconomy.gov. Converted to L/100 km for Canadian buyers.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Remedy: DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
Remedy: DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Metris right-hand drive vehicles. The screwed fittings between the rigid steel brake lines routed through the underbody of the vehicle and the brake hoses in the area of the front and rear axles may not have been correctly installed.
Remedy: DVUSA will notify owners, and dealers will check the affected fittings at the connection points of the brake lines to the brake hoses, correcting them as necessary, free of charge. The recall began December 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BREMPOS.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
Remedy: Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
Remedy: Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Remedy: Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 and 2022-2023 Mercedes-Benz Metris right-hand-drive vehicles. Water may accumulate on the air bag control unit, which can cause the air bags not to deploy as intended.
Remedy: Dealers will install a cover on the air bag control unit, free of charge. Owner notification letters were mailed beginning April 10, 2026. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KORSRS. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning February 13, 2026.
Source: U.S. NHTSA. Canadian-market vehicles can have different recalls — check Transport Canada's recall database. Always confirm recall status for a specific VIN with a dealer.
A 0–100 grade from public NHTSA data — higher means fewer reported problems. How it's calculated
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