Before buying a used 2023 Kia Soul, check whether recall repairs were completed, how it scored in crash tests and what owners report most often. Ask the seller for service records covering any recall listed below.
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| Version | City | Highway | Combined |
|---|---|---|---|
| Soul — Auto (variable gear ratios), 4 cyl, 2.0 L | 8.4 L/100 km (28 mpg) | 7.1 L/100 km (33 mpg) | 7.8 L/100 km (30 mpg) |
| Soul Eco dynamics — Auto (variable gear ratios), 4 cyl, 2.0 L | 8.1 L/100 km (29 mpg) | 6.7 L/100 km (35 mpg) | 7.6 L/100 km (31 mpg) |
Source: U.S. EPA / fueleconomy.gov. Converted to L/100 km for Canadian buyers.
Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC275.
Kia America, Inc. (Kia) is recalling certain 2023 Soul and 2024 Seltos vehicles. Due to a manufacturing error, the side curtain air bags may deploy unexpectedly.
Remedy: Dealers will inspect and replace both side curtain air bag modules as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC289.
Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.
Remedy: Dealers will inspect and replace the engine as necessary, free of charge. Dealers will also install piston-ring noise sensing system (PNSS) software, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC336.
Source: U.S. NHTSA. Canadian-market vehicles can have different recalls — check Transport Canada's recall database. Always confirm recall status for a specific VIN with a dealer.
2023 Kia Soul SUV FWD
Source: NHTSA New Car Assessment Program.
53 complaints filed with NHTSA (6 involving a crash, 1 a fire). Most-reported areas:
Source: NHTSA owner complaints. Complaints are unverified reports, not confirmed defects.