Before buying a used 2021 Ford Transit Connect, check whether recall repairs were completed, how it scored in crash tests and what owners report most often. Ask the seller for service records covering any recall listed below.
A 0–100 grade from public NHTSA data — higher means fewer reported problems. How it's calculated
2021 Ford Transit Connect WAGON FWD
2021 Ford Transit Connect VAN FWD
Source: NHTSA New Car Assessment Program.
9 complaints filed with NHTSA. Most-reported areas:
Source: NHTSA owner complaints. Complaints are unverified reports, not confirmed defects.
| Version | City | Highway | Combined |
|---|---|---|---|
| Transit Connect USPS — Auto (S6), 4 cyl, 2.5 L | 11.8 L/100 km (20 mpg) | 8.7 L/100 km (27 mpg) | 10.7 L/100 km (22 mpg) |
| Transit Connect Van FFV — Auto (S8), 4 cyl, 2.0 L | 9.8 L/100 km (24 mpg) | 8.7 L/100 km (27 mpg) | 9.4 L/100 km (25 mpg) |
| Transit Connect Van FWD — Auto (S6), 4 cyl, 2.5 L | 11.8 L/100 km (20 mpg) | 8.7 L/100 km (27 mpg) | 10.7 L/100 km (22 mpg) |
| Transit Connect Van FWD — Auto (S8), 4 cyl, 2.0 L | 9.8 L/100 km (24 mpg) | 8.7 L/100 km (27 mpg) | 9.4 L/100 km (25 mpg) |
| Transit Connect Wagon LWB FFV — Auto (S8), 4 cyl, 2.0 L | 9.8 L/100 km (24 mpg) | 8.1 L/100 km (29 mpg) | 9 L/100 km (26 mpg) |
Source: U.S. EPA / fueleconomy.gov. Converted to L/100 km for Canadian buyers.
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
Ford Motor Company (Ford) is recalling certain 2021-2022 Transit and 2021 Transit Connect vehicles. The front passenger seat belt automatic locking retractor (ALR) may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Dealers will inspect the front passenger seat belt assembly, and replace the assembly as necessary, free of charge. Interim owner notification letters were mailed on September 14, 2021. Owner notification letters were mailed on December 30, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C18.
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at…
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Source: U.S. NHTSA. Canadian-market vehicles can have different recalls — check Transport Canada's recall database. Always confirm recall status for a specific VIN with a dealer.
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