Before buying a used 2012 Ford Flex, check whether recall repairs were completed, how it scored in crash tests and what owners report most often. Ask the seller for service records covering any recall listed below.
A 0–100 grade from public NHTSA data — higher means fewer reported problems. How it's calculated
2012 Ford Flex SUV AWD
2012 Ford Flex SUV FWD
Source: NHTSA New Car Assessment Program.
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64 complaints filed with NHTSA (4 involving a crash, 1 a fire). Most-reported areas:
Source: NHTSA owner complaints. Complaints are unverified reports, not confirmed defects.
| Version | City | Highway | Combined |
|---|---|---|---|
| Flex AWD — Auto (S6), 6 cyl, 3.5 L, Turbo | 14.7 L/100 km (16 mpg) | 10.7 L/100 km (22 mpg) | 13.1 L/100 km (18 mpg) |
| Flex AWD — Auto 6-spd, 6 cyl, 3.5 L | 14.7 L/100 km (16 mpg) | 10.2 L/100 km (23 mpg) | 13.1 L/100 km (18 mpg) |
| Flex FWD — Auto 6-spd, 6 cyl, 3.5 L | 13.8 L/100 km (17 mpg) | 9.8 L/100 km (24 mpg) | 12.4 L/100 km (19 mpg) |
Source: U.S. EPA / fueleconomy.gov. Converted to L/100 km for Canadian buyers.
Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Remedy: Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford…
Source: U.S. NHTSA. Canadian-market vehicles can have different recalls — check Transport Canada's recall database. Always confirm recall status for a specific VIN with a dealer.