Before buying a used 2016 Ford C-Max, check whether recall repairs were completed, how it scored in crash tests and what owners report most often. Ask the seller for service records covering any recall listed below.
A 0–100 grade from public NHTSA data — higher means fewer reported problems. How it's calculated
8 complaints filed with NHTSA. Most-reported areas:
Source: NHTSA owner complaints. Complaints are unverified reports, not confirmed defects.
| Version | City | Highway | Combined |
|---|---|---|---|
| C-MAX Energi Plug-in Hybrid — Auto (variable gear ratios), 4 cyl, 2.0 L | 5.9 L/100 km (40 mpg) | 6.5 L/100 km (36 mpg) | 6.2 L/100 km (38 mpg) |
| C-MAX Hybrid FWD — Auto (variable gear ratios), 4 cyl, 2.0 L | 5.7 L/100 km (41 mpg) | 6.5 L/100 km (36 mpg) | 6 L/100 km (39 mpg) |
Source: U.S. EPA / fueleconomy.gov. Converted to L/100 km for Canadian buyers.
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
Remedy: Ford will notify owners, and dealers will inspect the apron joints, repairing the vehicle, as necessary, free of charge. The recall began March 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S03.
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at…
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification…
Source: U.S. NHTSA. Canadian-market vehicles can have different recalls — check Transport Canada's recall database. Always confirm recall status for a specific VIN with a dealer.
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NHTSA hasn't published 5-star ratings for this model year.
Source: NHTSA New Car Assessment Program.